Privacy Policy

This Privacy Policy outlines how Miss Mouse Dress House (the "Site", "we", "us", or "our") collects, uses, and protects your personal information when you visit our website at missmousedresshouse.co.uk, use our services, or make a purchase. This policy also applies to any interactions you have with us regarding the Site (collectively, the "Services"). When we refer to "you" and "your", we mean the user of our Services, whether you are a customer, website visitor, or someone whose information we have collected.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. Any updates will be posted on this page, and we will revise the "Last Updated" date. We encourage you to review this Privacy Policy regularly for any changes.

How We Collect and Use Your Personal Information

We collect personal information from you in several ways, depending on your interactions with our Services. Below are the primary methods of collection:

Information We Collect Directly From You

When you engage with our Services, such as making a purchase or signing up for an account, we may collect the following types of personal information:

Contact Information: Name, address, email, phone number.

Customer Support Information: Any information provided when you contact us for support.

Information We Collect Automatically

We may collect certain technical information automatically as you interact with our Site. This includes:

Device information (e.g., type of device, browser type)

Usage data (e.g., pages visited, time spent on the Site, IP address)

Cookies and similar technologies (e.g., for website analytics and functionality)

Information We Receive From Third Parties

We may receive information about you from third-party services such as:

Payment processors (e.g., credit card information)

Service providers (e.g., Shopify for e-commerce support)

How We Use Your Personal Information

We use the personal information we collect to:

Provide Products and Services: To process orders, fulfill purchases, provide customer support, and manage your account.

Security and Fraud Prevention: To detect and prevent fraudulent activities and ensure the security of our Site.

Improve Services: To communicate with you, resolve issues, and enhance the user experience on our Site.

We may also use your data to comply with legal obligations, resolve disputes, and enforce our policies.

Cookies

We use cookies to improve your experience on our Site. Cookies help us analyze user behavior, enhance functionality, and personalize your experience. By using our Site, you consent to our use of cookies. You can manage cookie preferences through your browser settings, but please note that disabling cookies may affect your experience on the Site.

For more information about the cookies we use, visit our cookie policy.

How We Share Your Information

We may disclose your personal information to third parties in certain circumstances, including:

Service Providers: We share information with companies that assist with payment processing, shipping, and other necessary services.

Legal and Compliance: In the event of a business transaction (e.g., merger, sale), or if required to comply with legal obligations, such as responding to subpoenas or protecting our rights.

Affiliates: Within our corporate group for operational purposes.

We will not sell your personal information to third parties.

Third-Party Websites and Links

Our Site may contain links to third-party websites. These websites have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices or content of any third-party sites.

Data Retention

We retain personal information for as long as necessary to provide services, comply with legal obligations, resolve disputes, or enforce our policies.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

Right to Access: Request a copy of your personal data.

Right to Correct: Request correction of inaccurate or incomplete data.

Right to Delete: Request deletion of your personal information.

Right to Data Portability: Request a transfer of your data to another service provider.

Opt-Out of Targeted Advertising: You may opt-out of personalized ads or “selling” of personal data.

Right to Withdraw Consent: If we rely on consent to process your data, you can withdraw it at any time.

To exercise any of these rights, please contact us at the information below. We may require proof of identity before responding to your request.

International Users

If you are located outside of the UK or European Economic Area (EEA), please note that your personal information may be transferred to and processed in the UK or other countries. We take appropriate measures to ensure that your personal information is protected in accordance with applicable data protection laws.

Contact Us

If you have any questions about this Privacy Policy or would like to exercise your rights, please contact us:

Email: sarah@missmousedresshouse.co.uk

Address: Flex Space, Unit 3, Jessop Close, Brunel Industrial Estate, NG24 2TT

For the purposes of data protection laws, Miss Mouse Dress House is the data controller of your personal information.